The Intelligent Enterprise: Observing, Governing and Scaling Agentic AI

Jakarta Standard Time 8:00 AM - 12:50 PM (GMT+07:00)

How AI Observability Is Enabling Trusted Autonomous Enterprises

The AI Reality

• Enterprise environments are becoming more complex, with AI, hybrid cloud and distributed systems creating new operational blind spots.

• End-to-end observability is becoming essential to detect issues faster, strengthen resilience and optimise AI-powered operations.

• The next phase of AI is about trusted observability that enables organisations to govern, optimise and scale intelligent systems with confidence.

“The future of AI will not be defined by how autonomous it becomes, but by how observable, trustworthy and governable it remains.”

OpenGov Asia

The Intelligent Enterprise: Observing, Governing and Scaling Agentic AI

Artificial intelligence is entering a new era of enterprise autonomy. Across Indonesia, government agencies, financial institutions and enterprises are beginning to deploy Agentic AI to automate decisions, orchestrate workflows and improve operational efficiency.

But as AI systems become increasingly autonomous, organisations are facing a new challenge: How do you trust AI you cannot fully observe?

Without visibility into AI behaviour, decision pathways and system dependencies, organisations risk deploying AI that operates as a black box - making it difficult to explain outcomes, identify failures, optimise performance or demonstrate regulatory compliance.

Forward-thinking organisations are now investing in AI observability and governance capabilities that provide end-to-end visibility across autonomous AI systems, enabling greater transparency, resilience and enterprise trust.

At the same time, organisations are reassessing the balance between:

• AI autonomy and human oversight
• Innovation and responsible governance
• AI performance and operational resilience

The organisations that succeed in the next generation of AI will be those that build autonomous systems that are observable, governable and trusted from the start.

Critical Decisions for Enterprise AI Leaders:

• OBSERVE AI behaviour with end-to-end visibility across autonomous agents, applications and workflows.
• GOVERN Agentic AI through robust oversight, accountability and responsible AI frameworks.
• STRENGTHEN operational resilience by monitoring AI performance, system dependencies and potential risks in real time.
• BALANCE autonomous intelligence with human oversight to improve trust, compliance and business confidence.
• SCALE Agentic AI responsibly with governance models that enable innovation without compromising transparency or control.

Who should attend

• Chief Information Officers (CIOs)
• Chief Technology Officers (CTOs)
• Chief Digital Officers (CDOs)
• Chief Data Officers (CDOs)
• Chief AI Officers (CAIOs)
• Chief Innovation Officers
• Chief Digital Transformation Officers
• Chief Data & Analytics Officers (CDAOs)
• Chief Risk Officers (CROs)
• Chief Operating Officers (COOs)
• Chief Enterprise Architects
• Chief Customer Experience Officers (CXOs)
• Directors & Heads of Information Technology
• Directors & Heads of Digital Transformation
• Directors & Heads of Artificial Intelligence
• Directors & Heads of Data & Analytics
• Directors & Heads of Data Governance
• Directors & Heads of Data Science
• Directors & Heads of Business Intelligence
• Directors & Heads of Enterprise Architecture
• Directors & Heads of Cloud & Infrastructure
• Directors & Heads of Applications & Operations
• Directors & Heads of Technology Strategy & Policy
• Directors & Heads of Innovation
• Directors & Heads of Smart Nation / Digital Government
• Directors & Heads of Customer Experience / Citizen Experience
• Directors & Heads of Risk & Compliance
• Directors & Heads of Digital Services
• Directors & Heads of ICT Strategy & Planning
• Directors & Heads of Emerging Technologies
• Directors & Heads of Automation & Intelligent Operations
• Directors & Heads of Technology Capabilities & Innovation
• Directors & Heads of Research, Development & Emerging Technologies
• Directors & Heads of Service Delivery & Excellence