Mikhael Gaery Undarsa
Co-Founder & Managing Director, Tiket.com · tiket.com
Sesi
1
Tentang
Gaery Undarsa is the Co-Founder and Chief Marketing Officer of tiket.com, one of Indonesia’s leading Online Travel Agencies. He leads Brand & Performance Marketing, PR, Operations, and GRC, driving growth through customer-centric innovation and data-driven strategies. As one of the pioneers of Indonesia’s online travel industry, Gaery helped scale tiket.com into a multi-billion-dollar business, culminating in a successful IPO under the Blibli Tiket Group in 2022. Recognized by Fortune Indonesia’s “40 Under 40” in 2023, Gaery is known for using technology to create meaningful impact in the travel space. He began his career in Canada, working at IBM and HSBC in software engineering roles, and holds a Bachelor’s in Computing Science and Business Administration from Simon Fraser University, Vancouver. Leadership Philosophy: Practical, people-first, and purpose-driven — Gaery believes that great leadership is about serving others, creating value, and empowering teams to grow with excellence and integrity. Beyond Work: Gaery is passionate about mentoring emerging leaders and contributing to community-based initiatives that focus on education, collaboration, and social impact.
Talks & panel
Saat ini
Co-Founder/Chief Marketing Officer
Grha Niaga Thamrin, 5th Floor, Central Jakarta
In charge of Tiket.com’s Communication Directorate which consists of Branding, Performance Marketing, Public Relations, CRM, & Customer Care. Scope of Responsibilities: - External communication to the general public, specifically, to Tiket’s potential and/or current customers. - Setting the Firm’s branding and performance marketing strategy - Frequently liaising with the Chief Commercial Officer to support sales and discount campaigns with effective marketing - Creating and maintaining relationships with public media channels, for both online (news portal) and offline (printed media, radio, TV news) - Developing loyalty programs to improve customer retention and frequency of purchase - Managing customers’ contact center and maintaining customer service excellence
Keahlian utama
- Business Development
- Leadership
- Digital Marketing
- Management
- Strategy
Pendidikan
Simon Fraser University
BBA · Joint Major in Computing Science & Business Administration
2004 - 2007
Columbia College
University Transfer Science Stream
2004 - 2005
Langara College
Undergraduate · University Transfer Science Program
2003 - 2004
Regina Pacis Jakarta
Highschool · Science Stream
2000 - 2003