Budiyanto Liem
Technical Account Manager | Presales & Solution Architect | AI Product Manager | Grew Samsung SEA B2B revenue USD 5M→100M+ | President’s Club FY23 | GenAI · LLM · RAG | Banking & Enterprise Mobility · Merkle Inovasi Teknologi
Sesi
1
Tentang
I turn complex technology into enterprise revenue. Over 20 years across Southeast Asia, I've done it with banking systems, enterprise mobility, and now Generative AI — and the results have a pattern: USD 5M grown to USD 100M+ per year at Samsung, 189% of target and President's Club at SOTI, a partner ecosystem built from 3 to 150+. My career runs on one conviction: the best deals are won where technical depth meets commercial instinct. As Head of Regional Technical Account Management at Samsung, I led presales strategy and Knox solution architecture across 8 markets — Indonesia, Singapore, Malaysia, Thailand, Vietnam, Hong Kong, Taiwan, and Japan — advising enterprise and government clients while building the partner engine that scaled the business. Today, as AI Product Manager at Merkle Inovasi Teknologi, I lead Generative AI products from vision to launch: LLM and RAG architectures, AI workflow automation, and platform advisory across OpenAI, Gemini, Copilot, Claude, and AWS Bedrock. Recent wins include an ITSM project at BCA Life and an AI-based camera patrol system for Micron Technology, Singapore. Banking and financial services are home ground: solution delivery for Bank Central Asia, Samsung's first Enterprise Technical Support deal with Bank Mandiri, and engagements at Bank Indonesia taught me how regulated institutions in this region actually buy technology. Open to: Technical Account Manager · Presales Manager · IT Solution Architect · Product Manager · Partner Account Manager roles across SEA.
Talks & panel
Saat ini
AI Product Manager and Presales Manager
Merkle Inovasi Teknologi
Jakarta, Indonesia
• Own the product vision, roadmap, and delivery of Generative AI products, leading cross-functional engineering, data science, UX, and business teams from use-case discovery through launch and continuous model evaluation. • Lead presales and solution architecture — scoping client requirements, designing LLM/RAG architectures (Pinecone, Supabase), and orchestrating API-driven AI workflows (n8n, Flowise). • Prepared proposals and led proof-of-concepts for 10+ prospective projects across Indonesia and Singapore; secured the ITSM project win at BCA Life. • Delivered an AI-based camera patrol system for Micron Technology, Singapore — from solution design through implementation. • Advised clients on enterprise GenAI platform selection (OpenAI, Google Gemini, Microsoft Copilot, Claude, AWS Bedrock); architected an AI-enhanced AWS Managed Services reporting system and oversaw low-code product lines (Mendix, Strapi CMS).
Pendidikan
Universitas Bina Nusantara
M.M · Management Information Systems
1998 - 2005
STMIK Bina Nusantara
S.KOM · Management Information Systems
1992 - 1996
Bina Nusantara University, Jakarta
Master of Management · Business Administration and Management
Bina Nusantara University, Jakarta
Bachelor of Computer Science · Information Technology